Dealer Standards - Business Central Dealers

1. Dealer will market the full portfolio of Chevrolet and GMC Light Duty commercial products included in its Dealer Sales and Service Agreement. 

2. Dealer will develop and maintain a commercial business plan. This plan will provide Dealer direction to achieve mutually agreed upon sales goals. Dealer agrees to review with the regional team. 

3. Dealer will employ a minimum of 3 dedicated Commercial Sales Consultants. Dealer will also employ a dedicated commercial sales manager who is trained on the core product (vehicles, upfits and GMAC). In support of the commercial department a distinct payplan will be provided. 

4. Dealer agrees to maintain an in-dealership sales/service-prospecting program. 

5. Dealer will maintain the proper selection and levels of inventory of commercial vehicles to meet their set sales objective. At no time will the Dealer have a level less than 40. 

6. Dealer will utilize maximum number of demonstrators, as per current Commercial Dealer Demo program. 

7. Dealer will maintain an appropriate, separate front line display of commercial vehicles at the authorized dealership location (as defined by Dealers Location and Premises Addendum to the Dealer Sales and Service agreement). 

8. Dealer will advertise, promote and offer product exposure to achieve set sales and business plan objectives. 

9. Dealer will provide service repair facilities for commercial customers.

A. Lifts/Hoists of eight ton (16,000 lbs.) minimum GVW capacity

B. 24 Hour towing capabilities

C. Minimum of one 14 foot service door 

10. Dealer will participate in GMSPO Goodwrench Fleet Service Dealer program. 

11. Dealer will be enrolled in the GM Common Training/Interactive Distance Learning.

-Courtesy Of General Motors-